News


Technology

Improving efficiency with Azure Cognitive Search


Wednesday, 03 March 2021

Share

LinkedIn
Twitter
Facebook

MainImage

Howden has once again teamed up with Microsoft and software company OrangeNXT to further improve the accuracy of our custom-built search engine, Smart Records, using digitalNXT Search, a fully managed cloud solution powered by Azure Cognitive Search.

This week at Microsoft Ignite, Microsoft’s annual gathering of technology leaders and practitioners, the technology leader introduced the latest development in their state-of-the-art search capabilities, including the enhancement with semantic search; offering direct answers to search queries.

Smart Records is solving one challenge in that it is accelerating the speed to which our experts can search through historical data, thus improving our response rate to customer enquiries. However semantic search will further enhance this tool as it can understand user intent and surface results based on their meaning – not just results based on keywords.

Combining semantic search with OrangeNXT’s custom skills makes it easy to get the most relevant results and answers over all types of content and deliver a modern search experience.
 

Our customers demand a fast turnaround of good quality information. With Smart Records, powered by Azure Cognitive Search and Semantic Search, we can deliver on that need.

Chris van Ravenswaay, Global Solutions Manager, Howden

Find out more about our partnership with Microsoft, and how we are providing the best possible solution to our customers.

Howden gains semantic search capabilities with OrangeNXT and Azure Cognitive Search - Read the full case study on the Microsoft site

 


Latest News

Bright Futures

Earlier this month, the Howden Renfrew site hosted the first event in collaboration with Primary Engineer, where they welcomed over 70 pupils from St Mary’s & St Peter’s Primary School for interactive half day sessions.

Acquisition

On the 9th November 2022, KPS Capital Partners signed a definitive agreement to sell Howden to Chart Industries, Inc.  

Technology

Revolutionising fans for glass quenching and cooling.

Technology

Howden wins Service and Solutions award at the Energy Industries Council Awards

Technology

Howden supplies turbocompressors to the Central Wastewater Treatment Plant, Nashville.

Sustainability

Howden secures compressor contract for INOVYN’s hydrogen production plant.

If you would like to submit an enquiry please get in touch.