Our company uses third parties to provide information about visitors to our websites. When you visit our websites we will record your IP address. This address will be matched against public and proprietary IP address databases to provide us with information about your visit. This information may identify the organisation to whom the IP address is registered but not individuals. In some limited cases i.e. single person companies, it may be possible to identify personal data from publicly available ICANN data.
Cookies allow us to provide important site functionality so you don’t have to re-enter lots of information. They also allow us to remember what links and pages have been clicked or viewed during a session. If you have provided us with personal data, completing a contact form for example, we may associate this personal data with other information. This will allow us to identify and record what is most relevant to you.
By using your browser controls, you are always in control of the cookies we store and access on your computer. More information on how to control cookies and limit personal data processing can be found at
following this link.
The Howden Group Limited Global website www.howden.com uses VeriSign SSL (Secure Socket Layer) certification ensuring secure e-communications for its website users.
By submitting your email address you are consenting to receive the particular piece of information you requested, as well as allowing us to send you appropriate and useful communications. The types of communications that we send are; Invitations and updates on Events, Webinars and Conferences, Regular Newsletters, Product specific emails (e.g., offers and new product launch information), White papers/technical documents, Corporate News and social themed information (e.g., charities or community projects). You can control which types you receive using the update preferences button below.
At any time, you can update your preferences by clicking the link in any emails you receive from us. The link will always be in the footer of the email. You can also stop receiving emails from us using that same link. If you don’t have an email from us to hand and want to update your preferences, fill in the form below. We will send you an email for you to change your preferences as you wish.
We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.
We use the information collected primarily to process the task for which you visited the website. Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.
The information you provide us with will be held on our computers in the UK and may be accessed by or given to our staff, contractors and agents who act for us for the purposes set out in this policy or for other purposes set out in this policy or as otherwise permitted by law. This may mean that your information is sent to computers outwith the UK.
This website may contain links that make it easy for users to visit other websites. If the user uses the links to leave this website and visit a website operated by a third party, we do not have any control over that website. Accordingly, we cannot be responsible for the protection and privacy of any information which you may provide while visiting such websites. In every case you should exercise caution and look at the privacy statement applicable to the website in question.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use a combination of both session and persistent cookies. Session cookies keep track of your current visit and how you navigate the site, persistent cookies enable our website to recognise you as a repeat visitor when you return. The session cookies will be deleted from your computer when you close your browser. Persistent cookies will be removed on a pre-determined expiry date, or when deleted by you.
Most web browsers allow user privacy settings to block either all cookies, or third party cookies. Blocking cookies will, however, have a negative impact upon the usability of many websites, including this one. Please visit
www.aboutcookies.org for comprehensive information on how to change your cookie settings in a wide variety of different web browsers.
Google Analytics is a website monitoring tool that allows users to see volumes of website visitors, their source, and to analyse how the content of their website is viewed and navigated. This in turn allows optimisation of the content and pages on www.howden.com and the marketing programs that drive traffic to the website. Google Analytics does not store any personal information about website visitors, but does use persistent cookies to identify repeat visitors. You may universally opt-out of all Google Analytics tracking used by all websites by visiting the following url –
This information is used by Howden to profile website visitors, in order to better understand the way in which our website content is viewed by different segments. We also use it to identify visitors who may be needing additional help to get the information they require.
These cookies are used to report on the pages of www.howden.com that have been viewed by visitors to the site who have followed links from our email marketing campaigns. This analysis helps us to understand additional content that is viewed by the contacts in our database and therefore allows us to improve and tailor future campaigns to those contact’s specific areas of interest.
following this link.
We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.
We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.
You can choose to restrict the collection or use of your personal information. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you before collecting your data if we intend to use it for such purposes. If you have previously not objected to us using your personal information for direct marketing purposes, you can change your mind at any time by writing to:
Webmaster at Howden Group Limited, Old Govan Road, Renfrew, PA4 8XJ or emailing us at firstname.lastname@example.org.
Under the Data Protection Act 1998, you may request details of personal information that we hold about you but you may be charged a small administration fee of no more than £10 for this information. If you want to make a request or if you believe that any information we hold about you is incorrect or incomplete you should write to the Data Protection Officer at Howden Group Limited at the above address. Any information which is found to be incorrect will be corrected as soon as possible.
© Howden Group 2017. All rights reserved