6 Benefits of working with an OEM

First of all what do we mean by OEM?

OEM stands for Original Equipment Manufacturer. In other words, the company who designed and made your air/gas handling equipment originally. When we supply you with the unit, it comes with all our precision components – specified to meet the demands and operating conditions it will be subject to.

Buying OEM spare parts from us means you get the same part that originally came with your unit, or one that has been subsequently re-engineered to deliver even better performance.

1. Response

By going to the OEM you can be sure that the response will be quicker, as less time is required to identify and produce the part due, in a large part, to access to the original drawings. We aim to turn every enquiry around in the minimum time, and monitor our own on-time delivery performance very closely.

2. Quality

When you are replacing a part on a machine, you want to have the confidence that the replacement is identical (or better) to what was there before, the OEM is the only one that can give you that confidence. All our parts and components are created and tested to match the original specification, and are sure to be high-quality. They will be compatible with your equipment and perform according to factory specs.

3. Support

When you approach OEM support engineers, it is reassuring that those engineers have access to the same engineering team that designed your equipment. Buying from us, the OEM, gives you access to a wide variety of technical and engineering support. Our knowledgeable and experienced staff will be pleased to help you with all your parts needs.

4. Value and lifespan

When you replace parts in your machine, the expectation is that you will continue to get the perfomances that you expect, buying from the OEM ensures a like for like replacement and therefore no degradation in perfomance. Howden genuine spare parts are designed to deliver optimal performance. Our spare parts will often last much longer than cheaper aftermarket parts due to the high quality materials and testing we build in. A cheaper buying price for a part usually doesn’t mean it’s cheaper to install and run.

5. Warranty

Perhaps one of the most important benefits you get with our spare parts is that many parts come with a manufacturer’s warranty. Should you receive your part with any defects, or if it’s faulty, get in touch with us and we will help solve the problem.

6. Return on Investment

Quite simply, since the parts we supply are designed to fit and perform to factory specifications, it increases the life of your equipment. This will save you money, maintain performance and reduce downtime in the long run.